zj777's Privacy Policy
This policy explains in detail how your personal information is collected, stored, and kept secure.
1. Introduction & Scope
zj777 (www.zj777.bar) is an online casino and betting platform operated for users in Bangladesh. We place the highest importance on user privacy when providing our services. This Privacy Policy ("Policy") explains how zj777 collects, uses, discloses, and protects your personal information.
This Policy applies to the zj777 website, mobile version, and all related services. By registering on our platform or using our services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, we ask that you refrain from using our services.
This Policy may be updated at any time. If changes are made, we will post a notice on the platform and the date at the top of the Policy will be updated. We recommend visiting this page regularly.
2. What Information We Collect
zj777 may collect the following types of information from you:
2.1 Personal Identification Information
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID (NID) or passport number (when verification is required)
2.2 Financial Information
- bKash, Nagad, Rocket, Upay account numbers or bank account details
- Transaction history — deposit and withdrawal amounts and dates
- Wallet balance and bonus usage records
2.3 Usage Information & Technical Data
- IP address and device type (mobile, tablet, desktop)
- Browser type and operating system
- Platform login time and session information
- Pages visited and game play records
- Information obtained from cookies and similar tracking technologies
2.4 Communication Information
- Messages and complaints submitted via live chat or email
- Records of conversations with customer support
- Feedback or survey responses
3. Purpose of Information Use
zj777 uses collected information for the following purposes:
3.1 Account Management & Verification
Information is used to create your account, process logins, and verify your identity. Documents may be collected for age verification — our platform is for users aged 21 and above only.
3.2 Transaction Processing
Financial information is essential to complete your deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. All transactions are processed securely within a minimum deposit of ৳200 and a minimum withdrawal of ৳800.
3.3 Customer Support
Communication information is used to resolve your issues, review complaints, and manage 24/7 live chat and email support.
3.4 Platform Improvement
By analyzing usage patterns, we improve the quality of our services — adding new games, simplifying the interface, and identifying technical issues.
3.5 Marketing & Promotions (Optional)
With your consent, we may contact you about new bonus offers, promotions, or updates. You may request to stop receiving such communications at any time.
3.6 Fraud Prevention & Security
Technical information is used to detect suspicious activity, prevent account hacking, and stop financial fraud.
4. Cookies & Tracking Technologies
The zj777 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.
4.1 Essential Cookies
These cookies are essential for the core functionality of the platform — maintaining login sessions, remembering language preferences, and ensuring security. Disabling these cookies will prevent the service from working properly.
4.2 Performance Cookies
These cookies help us understand how you use the platform — which pages you spend more time on, which games you play most, and so on. This information is analyzed completely anonymously.
4.3 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling certain cookies may cause specific platform features to stop working.
5. Policy on Disclosure & Sharing of Information
zj777 never sells your personal information to third parties. However, information may be shared in a limited way in the following circumstances:
5.1 Service Provider Partners
We may use trusted third-party services for payment processing, technology services, or customer support. These partners are only permitted to use your information for the specified purpose and are bound by strict confidentiality agreements.
5.2 Legal Obligations
We may be required to disclose information under a court order, government directive, or applicable law. In such cases, we will make every effort to notify the user to the extent possible.
5.3 Fraud & Security Investigations
Relevant information may be provided to the appropriate authorities to assist in investigations into financial fraud, money laundering, or other illegal activities.
Your information is never sold or rented to other companies for marketing purposes. Information shared with third parties is always kept to the minimum necessary.
6. Information Security Measures
zj777 uses industry-standard security technologies to keep your personal and financial information secure.
6.1 SSL Encryption
Our website uses SSL (Secure Socket Layer) encryption technology, which encrypts all information transmitted between your browser and our servers. This ensures that your information cannot be read or altered by third parties while in transit.
6.2 Secure Data Storage
Your information is stored on secure servers with access controls, firewalls, and regular security audits in place. Only authorized personnel may access your information for necessary work purposes.
6.3 Password Protection
Your account password is stored in encrypted form. No zj777 employee will ever ask for your password — treat any such request as an attempted fraud.
6.4 Response to Security Breaches
If a security breach occurs and affects your information, we will notify you by email as quickly as possible and advise on the necessary precautionary steps.
7. Your Rights & Controls
zj777 respects your control over your information. Your rights are described below:
7.1 Right to Access Information
You may request to know what information we hold about you. We will provide a summary of the information we have on you within a reasonable time.
7.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may contact us to have it corrected. We will make the necessary corrections as quickly as possible.
7.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing dispute resolution.
7.4 Opt Out of Marketing Communications
You may contact us at any time to stop receiving promotional emails or messages. However, important service-related messages (such as transaction confirmations) cannot be turned off.
7.5 Right to Close Your Account
You may request to close your zj777 account at any time. Even after account closure, certain information may be retained for a limited period as required by law.
To exercise any of the above rights, contact our support team directly. We provide assistance 24/7 via live chat and email.
8. Data Retention Period
zj777 does not retain your information longer than necessary. The retention period depends on the type and purpose of the information:
- Active account information: Full information is retained for as long as the account remains active.
- Closed account information: Financial transaction and identity verification information is retained for a specified period as required by law.
- Technical logs and session data: Retained for a limited period for security analysis.
- Customer support conversations: Retained for a specified period for quality assurance and dispute resolution.
Once the defined period has passed, information is securely deleted or anonymized so that you can no longer be identified from it.
9. Protection of Minors' Information
zj777 is for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21. Age is verified at registration and identity documents may be requested if needed.
If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed. Parents or legal guardians may contact us regarding this matter.
10. Third-Party Links & Services
The zj777 platform may sometimes contain connections to third-party services — such as payment gateways or game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). These third parties have their own privacy policies and are not covered by this Policy.
For payment processing — bKash, Nagad, Rocket, Upay, or bank transfer — the respective provider's own privacy policy will apply. We recommend that you read their policies before using these services.
11. Changes to This Policy
zj777 reserves the right to amend this Privacy Policy as needed. If any significant changes are made, we will post a notice on the platform and update the date of the revised policy.
Continued use of our services after changes have been made will be considered acceptance of the revised policy. We therefore ask that you visit this page regularly.
Privacy Contact
For any questions or concerns about this Privacy Policy, or any requests regarding your information, contact us directly. Our support team is available 24 hours a day, 7 days a week in Bengali and English.
To learn more, please also read our Terms & Conditions and Responsible Gaming pages.